I''m a new customer to Puredrive Energy. I''m a new customer to Puredrive Energy. Needed some help with the familiarisation of the unit and its operation - was helped greatly by their guy Will Exton. He was always
Puredrive efficiency . Puredrive efficiency I was very impressed with the fact I was able to speak to someone on my first attempt at calling them. Beth was very polite, efficient and processed
When it comes to solar storage technology, Puredrive Energy is one of the leading names in the industry. They use their 10 years of experience to design, develop and build the very latest in innovative energy storage systems and distribute them out to customers in the UK and abroad.
Replacment units have been provided under warranty, and fitted by Puredrive staff in a very timely manner. Technical support provided by Jack to our local installer Cavin at Doyle Electrical Services has also been first class. Excellent service from all concerened.
Great support for a battery issue. After a bit of toing and froing with updates to the inverter and battery firmware, eventually one of the battery packs was identified as faulty. Puredrive support organised a replacement battery to be shipped next day and use the packaging to return the defective battery. All organised by puredrive.
By installing a Puredrive home battery system, you will be drawing power from the grid at the cheapest rates (don’t worry our smart app will do that all for you), and with a full system install you can also sell your excess green power back to the grid.
Puredrive has recently merged with Duracell, and we required new marketing material. It was a pleasure speaking to Jack, who got everything organised efficiently, 5 * service. Date of experience: May 17, 2024 One of my five DC2 batteries died (the green LED wasn't lighting) after 14 months of use so Pavel was sent to check it out.
Have had a DC connected 5kWh Purestorage II battery from Puredrive for about 18 months. Recently the Solis inverter lost comms and the battery stopped working. Within a week the team arrived to swap in a brand new battery - no quibbles, quick, efficient and helpful support from Brad and Will. Date of experience: April 18, 2024
We are deeply committed to excellence in all our endeavors.
Since we maintain control over our products, our customers can be assured of nothing but the best quality at all times.